Effective as of March 2026.
Introduction
This Privacy Policy discloses the privacy practices of Kezzler AS (“Kezzler”). Kezzler collects information through our online offerings, including Kezzler websites and services. This document explains what information Kezzler collects, how we collect it, and who it may be disclosed to.
Why we collect information
Kezzler collects information in order to assist us in providing resources and services to our clients and website visitors, and to track how our services are used. These services include serialization, brand protection, brand activation, product track & trace, product safety, anti-counterfeit programs, and consumer interaction. This includes using information to improve and personalize our services. We may also use the data to communicate with you, for example, to inform you about your account, security updates and product information.
Information that we may collect automatically
Kezzler automatically collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring or requesting site, and the date and time of each visitor request.
We may also automatically collect potentially personally-identifying information, including:
- Technical Identifiers: IP addresses, device identifiers, and cookie IDs.
- Engagement Data (kezzler.com): Clickstream behavior, email interactions (opens/clicks), and webinar engagement metrics.
We also record the details of any “kezzlercodes” provided to us. We record these as part of interactions with validation, verification, and other “kezzlercode” tracking services. We may associate these “kezzlercodes” with other personally identifying information or non-personally-identifying information that we have separately collected. These “kezzlercodes” may be associated with other information, such as a physical product. When associating Kezzlercodes with user interactions, we do not use this data to build individualized consumer behavioral profiles.
Information that you provide
Kezzler may collect information that you explicitly provide to us, e.g. as part of interacting with kezzler.com. This may include:
- Identity & Professional Data: Full name, job title, company name, and industry.
- Contact Details: Business email address, phone number and physical office addresses.
- Demographic & Project Data: Specific project interests, “use case” selections, and any questions or poll responses submitted during webinars.
Cookies and similar technologies
Kezzler uses cookies (small text files placed on your device) and similar technologies to provide our services and help collect data. Cookies allow us, among other things, to enable you to sign in, store your preferences, facilitate audit logging and combat fraud.
Most of our websites only use ”necessary” cookies, but some (such as kezzler.com) also optionally use cookies to provide interest-based advertising and to gather usage and performance data about our services.
For our websites that have cookies available that are other than “necessary”, you will always have full control over which cookies are enabled and stored on your device. You will be presented with the option to choose (“opt-in”) which cookies should be enabled. By default all cookies, except those categorized as “necessary”, are disabled.
For these websites, including kezzler.com, you can at any time view all categories of cookies used, what a particular cookie is used for, and for how long each cookie is stored by utilizing our cookie consent management tool. You can always manage your preferences by clicking the “Manage consent” or “Cookie settings” button presented at the bottom of the page
Data Retention
We retain personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal or contractual requirements.
Disclosures and International Data Transfers
Kezzler processes data primarily within the EU/EEA. However, data may also be processed outside of the EU/EEA by our fully owned subsidiaries: Kezzler Inc. (US), Kezzler Hindustan (India), and Kezzler Singapore. To ensure the security and lawful transfer of your data:
- All subsidiaries strictly follow the same Information Security Management System (ISMS) as Kezzler AS.
- The processing by our subsidiaries is governed by signed Standard Contractual Clauses (SCCs).
- Transfer Impact Assessments (TIAs) have been conducted, demonstrating a low risk level.
- Data processed by these subsidiaries are done on an ad-hoc basis (not permanently stored locally) strictly for system/cloud administration and general customer support.
When Kezzler processes personal data on behalf of our clients, we utilize a subset of the following sub-processors:
- Amazon Web Services (AWS)
- Microsoft Azure
- Cloudflare
When Kezzler processes personal data as part of kezzler.com, we utilize the following data processors:
- Google Analytics (GA4)
- Dealfront
- Gravity Forms
- Mailchimp
- Riverside (for webinar registration)
- LinkedIn Ads
- Google Ads
When Kezzler processes personal data for customer relationship management, we utilize the following data processors:
- Salesforce (CRM)
- Demandbase (ABM)
- Salesloft
Your rights
Kezzler would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data from Kezzler.
- The right to rectification – You have the right to request that Kezzler correct any information you believe is inaccurate. You also have the right to request that Kezzler complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Kezzler erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Kezzler restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Kezzler’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Kezzler transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please reach out to us at [email protected]. If data is processed by Kezzler on behalf of another data controller (e.g., a client or partner) your requests should be directed at them, since this processing is under their instructions and your rights are governed by their privacy policy.
Children
Kezzler does not intentionally market to or collect information from children under the age of 13. Any individual who provides their personal information to Kezzler represents to us that they are 13 years of age or older. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected].
Changes to our Privacy Policy
Kezzler may occasionally update and revise this Privacy Policy, as we deem necessary or appropriate. Any such updates will also update the effective date above. Any updated Privacy Policy will be posted at: https://www.kezzler.com/privacy-policy. We encourage users to frequently check this page for any such changes.
How to contact us
If you have any questions about your rights under this Privacy Policy, or if you would like to have any personal data removed, email [email protected]. You can also contact the Norwegian Data Protection Authority at https://www.datatilsynet.no/en/about-us/contact-us/